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Industry Blueprint · NBFC
Modelled 90-day pilot — inputs stated below; not a customer result.

Ninety days to an answer the RBI inspector will accept.

A mid-size NBFC holds thousands of loan files, hundreds of vendor and DSA agreements, and a policy manual that changes every quarter. When an inspector or an auditor asks "show me", the answer today takes days of searching. This blueprint shows how it takes under a minute, without a single customer record leaving your infrastructure.

PILOT DURATION90 Days (4 Phases)
DEPLOYMENT BOUNDARYPrivate VPC / On-Prem
GOVERNANCE MODELPre-Signed Rules
AI ARCHITECTUREVectalk + Neo Agents

Who this is for

Modelled on representative organisation profiles. Test these parameters against your internal numbers.

ORGANISATION SCALE

Size band

Loan book ₹500–3,000 crore; middle-layer NBFC under RBI's scale-based regulation
TARGET TEAMS & USERS

Teams

40–120 people in credit, operations, compliance and collections at head office
DATA & SYSTEM LANDSCAPE

Systems

Loan management system, document management system or shared drive, email, Tally or SAP
REGULATORY COMPLIANCE

Regulator

RBI. The 2023 Master Direction on Outsourcing of IT Services applies to middle-layer NBFCs and has specific requirements for cloud and cross-border outsourcing, which is why "paste it into a public AI" is not an option here
GOVERNANCE SCOPE

Also in scope

DPDP Act full enforcement from 13 May 2027; every loan file is personal data

The three documents and two processes

The 3 documents and 2 processes you already have. No new content has to be created to begin.

KNOWLEDGE FOUNDATION

The 3 Core Document Sets

DOCUMENT 1

Loan files (KYC, sanction letter, agreement, security documents)

TODAY (FRICTION)

Searched by file number; a missing document is found at inspection, not before

WHY IT MATTERS

Inspector and auditor questions start here

DOCUMENT 2

Vendor, DSA and collection-agency agreements

TODAY (FRICTION)

Scanned PDFs on a drive; renewal and penalty clauses known to one person

WHY IT MATTERS

Outsourcing directions expect you to know your material vendors and their terms

DOCUMENT 3

Policy and circular library (credit policy, fair practices code, RBI circulars)

TODAY (FRICTION)

Versions in email; which version applied on a given date is a reconstruction

WHY IT MATTERS

"Which policy was in force when this loan was sanctioned?"

AUTONOMOUS WORKER LAYER

The 2 Mission-Critical Processes

PROCESS 1

Pre-inspection file check

TODAY (FRICTION)

Three people, two weeks before every RBI or statutory audit

WHY IT MATTERS

Nobody was hired for this

PROCESS 2

Vendor compliance evidence

TODAY (FRICTION)

Compliance officer chases 60–80 vendors for certificates and audit reports each year

WHY IT MATTERS

Late or missing evidence is a finding

Days 1–90 in four stages

A phased, non-disruptive roadmap. Governed rules signed first, production live by week three, full autonomy by day 90.

  1. PHASE 01Days 1–15

    Map and write the rules

    Together we list where loan files, agreements and policies actually sit, which teams are already pasting them into public AI tools, and who may see what. The access, retention and approval rules (next section) are written as policy documents and signed by the compliance head. No software is installed yet.

    Milestone: Signed rules & zero software footprint
  2. PHASE 02Days 16–36

    Open the door

    Vectalk is deployed inside your infrastructure or your cloud account on the three document sets above. Three weeks from kickoff to production. From day 36, a compliance officer can ask "Which loan files sanctioned in FY 2025–26 above ₹50 lakh are missing a valuation report?" and get the list, each file with the page it was checked against.

    Milestone: Vectalk deployed in private boundary
  3. PHASE 03Days 37–60

    Put the first worker on the pre-inspection check

    A Neo Agent runs the file check every night: each loan file against the document checklist for its product, exceptions listed with the missing item and the responsible branch. The operations head approves the exception list each morning. Nothing is sent to a branch without that approval.

    Milestone: First autonomous worker live with approvals
  4. PHASE 04Days 61–90

    Vendor evidence, and the audit trail as evidence

    A second agent tracks vendor certificates and audit reports against each agreement's requirements and drafts the reminder emails; the compliance officer sends them. Every question asked and every agent action is logged. At day 90, that log is the compliance evidence for the board pack.

    Milestone: Complete audit evidence & board report

The rules written first

The governance engine runs before the models. Rules are codified in software and signed off by responsible executives.

Access

ENFORCED RULE

A branch user sees only their branch's files; credit sees sanction and security documents; collections sees repayment history but not KYC images; board members see summaries, never raw files

OFFICIAL SIGN-OFFCompliance head, CTO

Masking

ENFORCED RULE

PAN, Aadhaar numbers and bank account numbers are masked before retrieval for every role except the two named KYC officers

OFFICIAL SIGN-OFFCompliance head

Retention

ENFORCED RULE

Documents keep the retention period in your record-retention policy; the AI stores no copy outside the deployment boundary

OFFICIAL SIGN-OFFCompliance head

Residency

ENFORCED RULE

Documents, embeddings and answers stay on the servers you choose, in India

OFFICIAL SIGN-OFFCTO

Approvals

ENFORCED RULE

No agent sends anything to a branch, a vendor or a customer without a named approver; a material exception is a named approver, not a queue

OFFICIAL SIGN-OFFOperations head

What the board sees at day 90

Modelled, with the inputs beside each number. Replace with your own.

  • BOARD DELIVERABLE 01

    Inspection prep from two weeks to two days.

    Input

    three people, ten working days each, before each of two inspections or audits a year. The nightly file check removes the search; the two days that remain are review and remediation.

  • BOARD DELIVERABLE 02

    Zero loan files with an unknown gap on inspection day.

    Input

    the agent checks every file nightly against the product checklist; exceptions are visible from day 37, not from the inspector's visit.

  • BOARD DELIVERABLE 03

    Vendor evidence collected on a schedule, not in a panic.

    Input

    70 material vendors; certificate and audit report dates tracked per agreement; reminders drafted 30 days before each falls due.

  • BOARD DELIVERABLE 04

    A compliance question answered in under a minute, with the source.

    Input

    the three document sets; the answer carries the file name, page and clause.

  • BOARD DELIVERABLE 05

    An audit log the inspector can read.

    EMPIRICAL BENCHMARK

    Every question, who asked it, what they were allowed to see, what the agent did and who approved it.

Price band and what recurs

Transparent pricing with zero hidden seat taxes or foreign inference surcharges. Board-ready clarity.

CORE PLATFORM

Vectalk on the three document sets

90-Day Pilot Band
From the ₹6 lakh a year band
RECURRENCE CADENCE

Licence and usage, yearly

AUTONOMOUS WORKER

First Neo Agent (pre-inspection check)

90-Day Pilot Band
₹1.5 lakh per quarter
RECURRENCE CADENCE

Per quarter; second agent costs less because connectors and rules are already in place

IMPLEMENTATION

One-time setup, data preparation, rule-writing workshop

90-Day Pilot Band
Quoted on the briefing call
RECURRENCE CADENCE

Does not recur

Executive Transparency: Every quote is three lines — licence, usage credits, one-time setup — so the board sees what recurs and what does not.

FAQ

Straightforward answers to the compliance, security, and IT architecture questions boardrooms ask.

The directions set obligations on you as the regulated entity: due diligence, a contract with the right clauses, data location, audit rights. A deployment inside your own infrastructure or cloud account, with the vendor under your contract, is the shape those obligations expect. Your compliance team confirms the mapping; we provide the documentation.

Similar shape, different documents: see the pharma manufacturing blueprint

Compare how this governed 90-day pilot architecture applies across adjacent operational models.

CONFIDENTIAL 30-MINUTE EXECUTIVE BRIEFING

AI your board can say yes to.

WHAT TO BRING:

Bring one question your compliance team cannot answer in a day.